Terms & Conditions

Welcome to Arabians Adventure. By booking a tour or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making a reservation.

1. Booking and Confirmation

All bookings are subject to availability.
A booking is considered confirmed once payment is received and confirmation is issued.
Booking details including tour date, pickup location, and timing will be confirmed after the reservation.

2. Prices and Payments

All prices are listed in the applicable currency and are subject to change without prior notice.
Prices include only the services mentioned in the tour description.
Any services not mentioned are not included in the price.
We accept multiple payment methods as displayed on our website.

3. Pickup and Drop Off

Pickup and drop off are available only from locations mentioned in the tour details.
Pickup times may vary depending on location, traffic, and operational conditions.
Exact pickup time will be shared before the tour date.
Guests are requested to be ready at the pickup point on time.

4. Cancellations and Refunds

Cancellation and refund policies may vary depending on the tour or activity.
Any applicable cancellation charges will be communicated at the time of booking.
No refunds are provided for no-shows or unused services.
Refunds, if applicable, will be processed through the original payment method.

5. Changes and Rescheduling

Requests for date or time changes are subject to availability.
Arabians Adventure reserves the right to reschedule or modify tours due to weather conditions, safety concerns, or operational requirements.
In such cases, an alternative date or suitable solution will be offered.

6. Tour Participation and Safety

Guests must follow all safety instructions provided by guides or drivers.
Participation in adventure activities is at the guest’s own discretion.
Certain activities may not be suitable for pregnant women, elderly guests, or individuals with medical conditions.
Guests must inform us in advance of any health conditions that may affect participation.

7. Responsibility and Liability

Arabians Adventure is not responsible for loss, damage, or theft of personal belongings during the tour.
We are not liable for delays caused by traffic, weather, or unforeseen circumstances.
Guests are responsible for their personal safety and behavior during the tour.

8. Children Policy

Children must be accompanied by an adult at all times.
Age restrictions may apply to certain activities and will be clearly mentioned in the tour details.

9. Photography and Media

Photos and videos taken during tours may be used for promotional purposes unless guests request otherwise.
Personal photography is allowed unless restricted at specific locations.

10. Website Use

All content on this website is the property of Arabians Adventure.
Unauthorized use, copying, or distribution of website content is prohibited.

11. Amendments to Terms

Arabians Adventure reserves the right to update or modify these Terms and Conditions at any time.
Updated terms will be effective once published on the website.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the jurisdiction of UAE courts.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Arabians Adventure
Dubai, United Arab Emirates
Email: contact@arabiansadventure.com
Phone / WhatsApp: +971 52 886 0094